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WEBSITE TERMS AND CONDITIONS, SHIPPING TERMS AND CONDITIONS, AND PRIVACY POLICY FOR ONLINE PURCHASES OF SUPPLEMENTS
Last Updated: [4/23/2025]
1. INTRODUCTION
These Terms and Conditions, Shipping Terms and Conditions, and Privacy Policy (collectively, the "Agreement") govern your access to and use of the website [www.mannatriton.com] (the "Site") operated by [Specialty Company], a Rhode Island small business with its principal place of business at [346 Atwells Avenue Providence, R.I.] ("Company," "we," "us," or "our"), and the purchase of dietary supplements ("Products") through the Site. By accessing the Site or placing an order for Products, you agree to be bound by this Agreement. If you do not agree to all terms of this Agreement, you must not use the Site or purchase any Products.
2. ELIGIBILITY
You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Site and purchase Products. By using the Site and purchasing Products, you represent and warrant that you meet these eligibility requirements. We employ rigorous age verification processes during checkout, including but not limited to requiring a valid government-issued ID and using third-party age verification services, to ensure compliance with this requirement.
3. ORDERS AND PAYMENT
3.1 You may place orders for Products through our Site. All orders are subject to acceptance by us, and we reserve the right to refuse any order in our sole discretion.
3.2 Prices for Products are as listed on our Site and are subject to change without notice. All prices are in United States Dollars (USD) and do not include applicable taxes, which will be added at checkout.
3.3 Payment must be made in full at the time of order using one of our accepted payment methods. By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information provided is accurate and complete.
3.4 Product Availability and Backorders: We make every effort to maintain adequate inventory of our Products. However, in the event a Product is temporarily out of stock, we will notify you promptly and provide an estimated availability date. You may choose to wait for the Product to become available or cancel your order for a full refund. If we are unable to fulfill your order within 30 days of the original order date, we will automatically cancel the order and issue a full refund.
4. SHIPPING TERMS AND CONDITIONS
4.1 Free Shipping: We offer free standard shipping on all orders within the continental United States.
4.2 Delivery Estimates: Delivery times are estimates only and are not guaranteed. Typical delivery times are 3-7 business days for standard shipping within the continental United States. We are not responsible for delays caused by circumstances beyond our control.
4.3 Shipping Carriers and Tracking: We primarily use UPS, FedEx, and USPS for our shipments. Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package's progress through our Site or directly on the carrier's website.
4.4 Risk of Loss: Risk of loss and title for Products pass to you upon our delivery to the carrier.
4.5 International Shipping: For orders shipped outside of the continental United States, additional shipping charges, customs fees, and taxes may apply. These charges are the responsibility of the customer and are not included in the product price.
5. RETURNS AND REFUNDS
5.1 30-Day Return Policy: You may return any unopened Product within 30 days of receipt for a full refund of the purchase price.
5.2 Return Process: To initiate a return, please contact our customer service department at [401421-3202, or through the website]. You will be provided with a return and shipping instructions.
5.3 Return Shipping Costs: Customers are responsible for all shipping costs associated with returning Products. The original shipping charges, if any, are non-refundable.
5.4 Refund Processing: Refunds will be processed to the original payment method within 5-10 business days of our receipt of the returned Products.
6. PRODUCT DISCLAIMERS AND HEALTH WARNINGS
6.1 FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. These Products are not intended to diagnose, treat, cure, or prevent any disease. This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product.
6.2 Health Warning: If you are pregnant, nursing, taking any medications, or have any medical condition, consult your physician before using our Products. Discontinue use and consult your physician if any adverse reactions occur. Keep out of reach of children.
6.3 Supplement Information: Each Product page on our Site provides detailed information about the supplement's ingredients, recommended dosage, potential side effects, and contraindications. This information is for educational purposes only and is not intended as medical advice. Always read the product label carefully before use.
6.4 Potential Side Effects: While our Products are generally well-tolerated, some individuals may experience side effects. Common potential side effects may include, but are not limited to, gastrointestinal discomfort, headaches, or allergic reactions. If you experience any adverse effects, discontinue use immediately and consult your healthcare provider.
7. INTELLECTUAL PROPERTY
7.1 All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by United States and international copyright laws.
7.2 You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit the Site or any portion of it unless expressly permitted by the Company in writing.
8. PRIVACY POLICY
8.1 Information Collection: We collect personal information that you provide to us, including but not limited to your name, address, email address, phone number, and payment information. We also collect information about your use of our Site through cookies and similar technologies.
8.2 Use of Information: We use the information we collect to process your orders, communicate with you about your orders, provide customer support, and send you promotional communications about our Products, subject to your right to opt-out.
8.3 Information Sharing: We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business and servicing you. We may disclose your information if required by law or to protect our rights or the rights of others.
8.4 Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to protect your personal information, we cannot guarantee its absolute security.
8.5 Your Rights: You have the right to access, correct, or delete your personal information. You may also request a copy of the personal information we hold about you. To exercise these rights, please contact us at [Contact Information]. You may opt-out of receiving promotional communications from us by following the instructions in those communications.
8.6 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8.7 International Users: If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer, storing, and processing of your information.
8.8 GDPR Compliance: For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We process personal data on the following legal bases: consent, contract fulfillment, legal obligation, and legitimate interests. You have the right to withdraw consent, request data portability, and lodge a complaint with a supervisory authority.
8.9 CCPA Compliance: For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your personal information, opt-out of the sale of your personal information (although we do not sell personal information), and not be discriminated against for exercising your rights.
9. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE THE SITE OR PRODUCTS; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; OR (C) ANY ERRORS OR OMISSIONS IN THE CONTENT OR FUNCTIONALITY OF THE SITE.
NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM.
10. DISCLAIMER OF WARRANTIES
THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. The Company does not warrant that the Products will meet your requirements or that their use will be uninterrupted or error-free. No oral or written information or advice given by the Company or its authorized representatives shall create a warranty or in any way increase the scope of this warranty.
11. GOVERNING LAW AND DISPUTE RESOLUTION
11.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
11.2 Any dispute arising out of or relating to this Agreement or the Products shall be resolved through good faith negotiations. If the dispute cannot be resolved through negotiations within 30 days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Wilmington, Delaware, by a single arbitrator appointed in accordance with such rules.
11.3 The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable.
11.4 The arbitration proceedings and all pleadings and written evidence shall be in the English language. Any written evidence originally in another language shall be submitted in English translation accompanied by the original or a true copy thereof.
11.5 The arbitration award shall be final and binding on the parties. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
12. MISCELLANEOUS
12.1 Entire Agreement: This Agreement constitutes the entire agreement between you and the Company regarding the subject matter herein and supersedes all prior or contemporaneous agreements, understandings, and communications, whether written or oral.
12.2 Severability: If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
12.3 Force Majeure: Neither party shall be liable for any failure or delay in performance under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
12.4 Assignment: The Company may assign or transfer this Agreement, in whole or in part, without restriction. You may not assign or transfer your rights under this Agreement without the Company's prior written consent.
12.5 Waiver: The failure of the Company to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by the Company.
12.6 Headings: The section titles in this Agreement are for convenience only and have no legal or contractual effect.
13. CHANGES TO THIS AGREEMENT
We reserve the right to modify this Agreement at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site or purchase of Products after any changes constitutes your acceptance of the new Agreement. We encourage you to review this Agreement periodically for any updates or changes.
14. CONTACT INFORMATION
If you have any questions about this Agreement, please contact us at:
[Specialty Company]
[346 Atwells Avenue, Providence, RI 02903]
[401421-3202]
[Specialtycompany346@gmail.com]
By using our Site or purchasing our Products, you acknowledge that you have read and understood this Agreement and agree to be bound by its terms and condition